Returns & Exchanges

At Addicted To Audio, we want you to be completely satisfied with your high-fidelity equipment. If your purchase doesn't meet your expectations, you can return it within 30 days for a refund or exchange, provided it remains in original, resaleable condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team or visit our online portal with your order number and proof of purchase to request a Return Merchandise Authorization (RMA).

• 2.
  Secure Packaging

  Carefully pack the item in its original manufacturer packaging, including all cables, manuals, and accessories to ensure safe transit back to our facility.

• 3.
  Ship the Product

  Affix the provided return label to your package and drop it off at any authorized courier location; we recommend using a tracked service for high-value electronics.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the returned unit, we will process your refund or ship your replacement within 3-5 business days.